The Problems you may have:
Question - Is your capacity real?
Answer- capacity is real. But sometimes there will be a little deviations.
The actual capacity will be smaller than the nominal capacity.
Question - Is the memory card Class10?
Answer - yes.
Question - Does the product have an adapter?
Answer - the product comes with an adapter.
Question - Why I did not received parcel yet?
Answer - First of all, you can check the tracking number provided by us. If
the tracking number is abnormal, you can contact customer service to help you.
Question - Why the reading speed is different from the production description?
Answer - The reading speed will vary depending on the speed of each country's
Question – Dose the memory card can be used for the camera?
Answer - Our products support tablets, cameras, drones, Android phones, 4K
Question - Why the product that I purchased can not available ？(file is
corrupted, stored photos cannot be opened)
Answer- First of all, we recommend to format the memory card 2-3 times first.
If it still can't be used, please contact customer service, we will help you
solve the problem.
Question - Why didn't anyone reply to my message?
Answer- Because our customer service is in China, there is a jet lag between
the customer and customer service, but we will reply you as soon as we seeing
the news. (except weekends)
Question- I am not satisfied with the product experience. What can you do for
Answer- We are very sorry for the inconvenience caused. You can tell us the
problem of the product. We will try our best to help you solve the problem.
Before that, please don't leave negative feedback. Thank you for your
understanding. I wish you good luck. Happy life.
All about the product:
Model : Performance level
Name : memory card (TF card)
Capacity : 64GB/128GB/256GB/1024GB
Size : About 15 × 11 × 1mm
Transmission speed : Read up to 325MB/S; write up to 280MB/S
Speed class : CLASS10 U3 V30 A1
Storage temperature : -20°C-85°C
Working temperature : 0-70°C
After-sales service : Provide 30-day return policy
Memory card capacity:
The factory capacity of the memory card is calculated according to 1MB=1000KB,
Because the computer uses a binary algorithm 1MB = 1024KB, 1G = 1024MB;
Therefore, the actual capacity of the memory card is about 90% of the labeled
64G≈57.7G, 128G≈115.2, 256G≈230.4G
Tips: Before using the memory card, please backup important data and format
the memory card .
Memory card reading speed:
The reading speed of the memory card is tested under the ideal environment.
The normal use will reduce the speed due to external factors such as the use
environment (national network speed, device interface, computer system), file
size, etc. Please refer to the actual read data.
1. Due to the differences of every country’s network, computer configuration,
mobile phone model, card reader configuration, etc.
the read and write speed may have subtle differences, if you mind, please do
not place an order.
2. Any products all will have a certain defective rate, or damaged during
transportation, if you receive a product that is not available, please take a
photo and contact us, we will handle the problem for you in time.
3, Due to browsing equipment and light and other factors, the pictures may
have a certain different color with the actual product, please compare with the
4. Since the data is laboratory test data, the computer configuration may be
affected by the level of the computer’s configuration, the file type, the file
size, and the number of files are copied. Therefore, the speed of the memory
card is different in actual using, which is normal, not a quality issue.
5. In the process of using our products, please backup your important data. If
there is a problem with the quality of the product, we will provide equipment
repair or replacement service after the sale, which does not include data
recovery services and does not bear the recovery cost of lost data.
6. We guarantee delivery within 1-2 days from Monday to Friday. If it is not
shipped within 3 days, please contact us first.
If you are not satisfied with this product, you can go to our store to choose
a product that is more suitable for you.